Rooted Banyan Psychotherapy (“we,” “our,” or “us”), legally named “D.Saverimuthu Psychotherapy Professsional Corporation, is committed to protecting your privacy and the confidentiality of your personal and personal health information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and the professional standards set by the College of Registered Psychotherapists of Ontario (CRPO).

1. Who We Are

Rooted Banyan Psychotherapy is a psychotherapy practice located in Ontario, Canada. Our clinicians are Registered Psychotherapists governed by the College of Registered Psychotherapists of Ontario (CRPO).

2. What Personal Information We Collect

We may collect:

• Full name, email address, phone number, home address

• Emergency contact details

• Demographic information (e.g., age, gender, cultural background)

• Personal health information related to therapy

• Information submitted through our contact form or intake process

• Website usage data (e.g., IP address, browser type)

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3. How We Collect Information

• When you contact us via website form, email, or phone

• Through secure practice management systems (e.g., JaneApp, Owl Practice)

• During therapy sessions or intake assessments

• Through cookies or analytics tools (see Section 10)

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4. Purpose of Collection

We use your information to:

• Provide safe and effective psychotherapy services

• Communicate with you (e.g., appointment reminders, updates)

• Maintain clinical records as required by the CRPO

• Respond to your inquiries or concerns

• Improve our services and website experience

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5. Your Rights Under PHIPA

As a client, you have the right to:

• Access and review your clinical records

• Request corrections to inaccurate or incomplete information

• Withdraw or limit consent (subject to legal exceptions)

• Know how and with whom your information is shared

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6. How We Store and Protect Your Data

• Clinical files are stored using PHIPA-compliant, encrypted platforms

• Access is restricted to your therapist or authorized team members

• Physical and electronic security measures are in place to prevent unauthorized access, use, or disclosure

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7. Consent

By accessing our website or using our services, you consent to the collection, use, and disclosure of your information as outlined here. You may withdraw consent at any time, subject to legal and clinical limitations.

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8. Limits to Confidentiality

Your personal information may be disclosed without your consent under the following circumstances:

• If there is a risk of harm to yourself or others

• If a child under 16 is at risk of harm

• If records are subpoenaed by court

• If required by law (e.g., reporting sexual abuse by a regulated professional)

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9. Third-Party Service Providers

We may use secure third-party platforms (e.g., JaneApp) for scheduling and communications. These platforms adhere to privacy legislation and are PHIPA-compliant.

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10. Cookies & Website Analytics

We may use cookies and analytics tools to better understand website usage and improve user experience. This data is anonymized and not linked to personal identity.

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11. Questions or Concerns About Privacy

If you have concerns about your personal information or the way it is handled, please contact us directly:

Diana Saverimuthu, Director of Rooted Banyan

hello@rootedbanyan.ca
437-747-5768
55 Commerce Valley Dr W., Unit 502,  Markham, ON L3T 7V9

hello@rootedbanyan.ca

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12. Concerns or Complaints About a Therapist

If you are not satisfied with how your information or care has been handled and wish to speak to the regulatory body, you may contact:

College of Registered Psychotherapists of Ontario (CRPO)
Website: www.crpo.ca
Phone: 416-479-4330
Email: info@crpo.ca

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